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Unstack
Customer support

A custom alternative to Zendesk.

Zendesk is a customer-support suite covering ticketing, help center, and messaging. With Unstack, you don't rent a generic version of it, you get one built for your company, under a single subscription, live in 2 weeks.

Build your alternativeBook a demo

One subscription, your whole stack.

Instead of paying for a pile of separate tools, one Unstack subscription builds them into a single app. Add the next capability by requesting a feature, not buying more SaaS.

Custom to your company.

Not a generic app you bend to fit. Your exact workflow, fields, roles, and rules, software shaped around how your business actually runs.

No big upfront build.

No six-figure project or months of waiting. A working first version in 2 weeks, delivered as a subscription, then unlimited feature requests.

Where renting Zendesk hurts

  • Tickets live apart from your product data, so agents context-switch and copy-paste.
  • Per-agent pricing and add-ons climb as your support team grows.
  • Workflows and automations are generic; deep customization gets expensive.
  • It's another silo bolted onto your app, not built into it.

What you get with Unstack instead

  • Support built into your product, with full customer context in one place.
  • One app for support, the product, and the operations behind it.
  • Subscription pricing, v1 in 2 weeks, unlimited features after.
Zendesk
Unstack
Customer context
Tickets separate from product data
Support built into your app and data
Cost shape
Per agent + add-ons
No big upfront build, a subscription, with a working v1 in 2 weeks
Fit to your process
Generic workflows
Built exactly around your workflow, your fields, rules, and process
Your stack
Support silo
Replaces this and the other tools in your stack, in one app
New capabilities
Marketplace apps
Just request the feature, unlimited, sized, and shipped on an SLA

A typical fit starts on the Growth plan, a customer-facing app, on web and mobile. See pricing

Zendesk vs Unstack

Is Unstack a good alternative to Zendesk?

If your support tool is disconnected from your product, Unstack builds support into your app (with full customer context) as custom software on a subscription, live in 2 weeks.

Zendesk vs Unstack?

Zendesk is a standalone support suite priced per agent. Unstack builds support into the same custom app as your product and operations, so nothing is siloed.

See all alternatives

Build your Zendesk alternative.

Describe what you need and we'll build a custom version for your company, one subscription, live in 2 weeks, no big upfront build.

Start your buildBook a demo